Innovative Generative AI Solutions for Business Transformation

We witness the evolution of Generative AI starting with TFIDF, advancing through word2vec and transformers, and then moving on to early large language models (LLMs) like BERT and T5. This progression includes the OpenAI GPT models, Google Gemini, OLAMA, and the implementation of Agentic flow. Since the beginning, we have provided value starting from fine-tuned on-premise Named Entity Recognition (NER) models to the current state-of-the-art Agentic implementation by building a generic agentic framework.

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Generative AI RoadMap

Generative AI Core Offering

Core Offering

Data analytics agent

Core Offering

Software development co-pilot

Core Offering

Maintenance optimization agent

Core Offering

Customer service virtual agent

Core Offering

Healthcare co-pilots

Core Offering

HR & Training AI Agents

Core Offering

Knowledge Management AI Agents

Core Offering

Financial services AI agents

Gen AI & LLM Consulting and Solution Architectures

Expertise in Gen AI strategy and consulting including use case recognition and feasibility evaluation technology assessment and choice technical architecting and AI deployment tailored to your business's specific needs goals and challenges.

Gen AI & LLM Consulting and Solution Architectures

Value Added

  • Delivered automated data analytics solution using LLM for data backup & storage company. Reduce product team long data analytics cycle to a major extend.
  • Delivered customer support virtual agent solutions by developing a custom agentic framework. Enable customers to adopt agents to new domains faster.
  • Delivered on premised finetuned LLM-based knowledge retrieval bot solution to a game company to handle accuracy & data privacy concerns. Reduced the repeated ticket from 40% to 10%.
  • Delivered sales training voice bot solution using LLM to Ed-tech product company. Enable sales team to get trained on complex scenario and Fastrack their adoption.
Value Added

AI Agent Generalize Framework to Build & launch in minutes

AI Agent Generalize Framework
Success Stories

AI Agents Success Stories

  • Product Assistant AI Agent
  • Sales Rep AI Agent
  • Healthcare AI Agent
Customer Support AI Agent
About Customer
  • Customer support Company that is working on providing dialog flow based bot solutions with human agents.
  • The company is working on large-scale customer agents to Fastrack their day-to-day activities platform.
  • They require a solution to fast track their response time and reduce ticket closing time
Current Situation
  • The customer support agents have numerous tools and information sources to locate the right information.
  • They have a high response time as the Time to find information is high.
  • Too many manual human efforts to get the right information.
  • It was hard to handle customer support huge load.
Solution for Situation
  • Built the agentic-based generative AI solution.
  • Reduces the manual content searching efforts.
  • Able to integrate past solutions and recommend the solution to human agent.
  • Offers customisation capability to adapt to organization-specific workflows
  • Scale the solution by Kubernetes based deployment.
Results
  • 90% reduction in 1st response time.
  • Acts as a 24/7 assistant.
  • 50% reduction in final response time.
  • Empower the L1 team with product and policy knowledge at their fingertips.
  • Create ready to send responses for quick review and send.
Product Assistant AI Agent
About Customer
  • Product base company that is working on providing products in the Education Tech industry.
  • The company is working on universities, and enterprises to Fastrack their eLearning.
  • They require a solution to reduce new product user hand-holding time.
Current Situation
  • New product user needs hand-holding to understand and use products efficiently.
  • Manual user training is expensive and delivers a poor user experience.
  • Too many product documents and FAQ-based user training required high investment from users.
  • It was hard to onboard multiple users at scale.
Solution for Situation
  • Built the agentic-based generative AI solution.
  • Reduces the manual product documentation efforts.
  • Able to integrate knowledge base and fast track the new user onboarding.
  • Offers customisation capability to adapt to organization-specific workflows
  • Scale the solution by Kubernetes based deployment.
Results
  • Solve user queries in real time eliminating the need of a ticket.
  • Acts as a 24/7 assistant.
  • 50% reduction in user on boarding time.
  • Empower users to get response in real time as compared to few hours.
  • Elevate users to understand how to use the product for best results.
Sales Rep AI Agent
About Customer
  • Product base service Company that is working on AI-based Learning management system.
  • The company is working on large-scale eLearning providers.
  • They require a solution to FastTrack their new sales rep onboarding time
Current Situation
  • New sales rep have 1 to 2 months on boarding time to understand the product & its services.
  • They have a high response time as the Time to find information is high.
  • Too many manual human efforts to get the right information.
  • It was hard to handle customer needs due to limited expertise on new business & product terms.
Solution for Situation
  • Built the agentic-based generative AI solution.
  • Reduces the manual content searching efforts.
  • Able to get specific data points in seconds during a customer call.
  • Minimal dependency on Product/Tech team for information.
  • Scale the solution by Kubernetes based deployment.
Results
  • 80% reduction in sales Rep Ramp-up time.
  • Acts as a 24/7 assistant.
  • 40% reduction in sales iteration cycles.
  • 98% reduction in information access time.
  • 50% reduction in Tech/Product team hours on sales calls.
Healthcare AI Agent
About Customer
  • Healthtech Company that is working on providing software & solutions.
  • The company is working on large-scale hospital and Auditor authorities to Fastrack their day-to-day activities platform
  • They require a solution to provide better audit report creation solution which can reduce their documentation work to 80%
Current Situation
  • The company had built prototypes and automated the documentation process using Gen AI and RAG.
  • There are limitations on accuracy.
  • Too many manual human reviews add extra effort.
  • It was hard to build trust around the product for automation.
Solution for Situation
  • Built the agentic-based generative AI solution.
  • Reduces the manual evaluation efforts.
  • Able to integrate humans in the loop for final submission.
  • Offers customisation capability to adapt to organization-specific workflows
  • Scale the solution by Kubernetes based deployment
Results
  • Mostly reduces Manual review.
  • Acts as a 24/7 assistant.
  • User engagement improved on the platform.
  • Improve the trust around the product & automation.
  • Integration Feedback loop-based learning improves to solution to personalized auditor needs.

Generative AI Technology Stack

Generative AI Technology Stack Generative AI
  • Generative AI
  • Generative AI
  • Generative AI
  • Generative AI
  • Generative AI
  • Generative AI
Generative AI Technology Stack Agent
  • Agent
  • Agent
  • Agent
  • Agent
  • Agent

Ready to transform your ideas into innovative solutions?

Get in touch with us today for a personalized quote on our AI/ML development services. Our team is here to provide tailored solutions that drive success and accelerate your business growth.

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Contact Details

Pimple Saudagar,
Pune Maharashtra

info@elevatetrust.ai

+91-9243322064

Send a message

Contact Details

Pimple Saudagar,
Pune Maharashtra

info@elevatetrust.ai

+91-9243322064

Send a message

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